jilix2 Casino Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is issued by jilix2 ("jilix2," "we," "us," or "our"), the operator of the online casino platform at jilix2.org ("Platform"). It governs the collection, use, storage, disclosure, and protection of personal data provided to or collected by jilix2 in connection with your use of the Platform and all related services.

This Policy applies to all registered users, prospective users, and visitors of the jilix2 Platform, regardless of how they access it — whether via mobile browser, desktop browser, or any other supported interface. By accessing the jilix2 Platform, registering an account, or using any service offered by jilix2, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read in conjunction with the jilix2 Terms and Conditions. Terms not defined herein carry the meaning given to them in the Terms and Conditions.

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2 Data Controller Identity

For the purposes of the Data Privacy Act of 2012, jilix2 acts as the Personal Information Controller (PIC) in respect of the personal data it processes about Platform users. jilix2 determines the purposes and means of processing your personal data as described in this Policy.

jilix2 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Policy. The DPO may be contacted through the support channels detailed in Section 16 of this Policy. All privacy-related inquiries, data subject requests, and complaints should be directed to the DPO.

Where jilix2 engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification providers, or game software providers — those parties act as Personal Information Processors (PIP) and are bound by data processing agreements that require them to process data only on jilix2's instructions and in accordance with RA 10173.

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3 Categories of Personal Data We Collect

jilix2 collects the following categories of personal data in connection with the operation of the Platform:

jilix2 does not collect sensitive personal information as defined under Section 3(l) of RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case we will obtain your explicit consent.

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4 How We Collect Your Data

jilix2 collects personal data through the following means:

• Direct Provision: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, completing a responsible gaming form, or communicating with jilix2 support;
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including via cookies, server logs, and session analytics tools (see Section 9);
• Third-Party Sources: Identity verification data received from KYC service providers; transaction confirmation data received from payment processors such as GCash, Maya, BPI, and BDO; fraud detection signals from risk management providers.

You are not legally required to provide your personal data to jilix2. However, certain data is necessary to provide the Platform services — if you do not provide the required information (for example, KYC identity documents), jilix2 will be unable to complete your account registration or process withdrawals.

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5 Legal Basis for Processing

jilix2 processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The applicable legal bases for jilix2's processing activities are:

• Contractual Necessity: Processing required to fulfil the agreement between you and jilix2 as set out in the Terms and Conditions — including account management, payment processing, and game delivery;
• Legal Obligation: Processing required for compliance with Philippine law — including PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLC) obligations, and the Data Privacy Act itself;
• Legitimate Interest: Processing necessary for jilix2's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and product improvement, provided these interests are not overridden by your rights and freedoms;
• Consent: Where required by law or where no other basis applies — for example, for certain marketing communications or the processing of sensitive personal information. You may withdraw consent at any time without affecting the lawfulness of prior processing.

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6 How We Use Your Personal Data

jilix2 uses collected personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your jilix2 account, including login authentication and password recovery;
• KYC and Age Verification: Verifying your identity and confirming that you meet the mandatory 21+ age requirement as stipulated by PAGCOR regulations;
• Payment Processing: Processing deposits, withdrawals, and refunds through GCash, Maya, BDO, BPI, UnionBank, and other supported payment channels;
• Game Delivery: Providing access to jilix2's game library including JILI slots, live dealer tables, sports betting, bingo, and fishing games;
• Regulatory Compliance: Fulfilling PAGCOR reporting obligations, AMLC transaction monitoring requirements, and National Privacy Commission data protection requirements;
• Fraud and Security: Detecting and preventing fraudulent activity, account takeovers, money laundering, and unauthorized access;
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour, administering self-exclusion and deposit limit requests;
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance via live chat;
• Platform Improvement: Analysing usage data to improve the jilix2 Platform's functionality, game selection, and user experience for Filipino players;
• Communications: Sending transaction notifications, account security alerts, and — where you have opted in — promotional communications about jilix2 offers.

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7 Sharing Your Personal Data

jilix2 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: GCash (G-Xchange, Inc.), Maya (PayMaya Philippines, Inc.), BPI, BDO, UnionBank, Metrobank, Coins.ph, and other payment service providers, for the purpose of processing your financial transactions;
• KYC / Identity Verification Providers: Third-party KYC service providers engaged by jilix2 to verify identity documents and confirm age eligibility under PAGCOR requirements;
• Game Content Providers: JILI, PG Soft, Pragmatic Play, Evolution Gaming, SA Gaming, and other licensed game providers — to the extent necessary to deliver their games through the jilix2 Platform. These providers operate under their own regulatory licences and data processing terms;
• Regulatory Authorities: PAGCOR (Philippine Amusement and Gaming Corporation), AMLC (Anti-Money Laundering Council), the National Privacy Commission (NPC), and any other competent Philippine government body where disclosure is required by law;
• Professional Advisers: Legal counsel, auditors, or compliance consultants under applicable professional privilege and confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jilix2's business, personal data may be transferred to the relevant successor entity, subject to the same privacy protections.

All third-party service providers acting as Personal Information Processors are required by jilix2 to maintain appropriate technical and organisational security measures and to process personal data solely for the purposes specified by jilix2.

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8 Cross-Border Data Transfers

Some of jilix2's service providers — including certain game content providers and technical infrastructure providers — may be located or operate servers outside the Philippines. Where personal data is transferred outside the Philippines, jilix2 ensures that appropriate safeguards are in place as required by the Data Privacy Act and NPC guidelines, including:

• Requiring the recipient to adhere to data protection standards equivalent to those under RA 10173;
• Implementing contractual clauses binding the overseas recipient to jilix2's data protection requirements;
• Where required, registering the cross-border data transfer arrangement with the National Privacy Commission.

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9 Cookies and Tracking Technologies

jilix2 uses cookies and similar tracking technologies to improve the Platform experience, maintain session state, and gather analytics. The types of cookies used include:

• Essential Cookies: Strictly necessary for the Platform to function, including session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without impairing Platform functionality;
• Functional Cookies: Remember your preferences such as language, preferred game categories, and display settings to personalise your experience on subsequent visits;
• Analytics Cookies: Collect aggregated, anonymised data about how users navigate the Platform — which pages are most visited, how long sessions last, and where users encounter issues. This helps jilix2 improve the Platform for Filipino players;
• Security Cookies: Used for fraud detection and bot prevention, including analysis of device fingerprint and behavioural signals.

You may control cookie settings through your browser preferences. Disabling essential cookies will impair your ability to use the jilix2 Platform. Disabling analytics or functional cookies will not prevent access but may reduce personalisation features.

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10 Data Retention

jilix2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:

• Account and Identity Data: Retained for the duration of your active account relationship with jilix2, plus a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act;
• Transaction Records: Retained for a minimum of five (5) years from the date of the relevant transaction, in compliance with AMLC record-keeping requirements;
• KYC Documents: Retained for the period required by PAGCOR and AMLC, typically five (5) years from the end of the customer relationship;
• Support Communications: Retained for three (3) years from the date of the interaction;
• Technical Logs: Retained for up to twelve (12) months for security monitoring purposes;
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period to evidence the consent record.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

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11 Your Privacy Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by jilix2:

To exercise any of these rights, please contact jilix2's Data Protection Officer using the contact details in Section 16. jilix2 targets a response to data subject requests within fifteen (15) working days of receipt, as required by NPC regulations.

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12 Data Security Measures

jilix2 implements comprehensive technical and organisational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and jilix2 servers is encrypted using Transport Layer Security (TLS) with 256-bit encryption;
• Encryption at Rest: Sensitive data fields including financial account numbers and identity document data are encrypted at rest in jilix2's database infrastructure;
• Access Controls: Strict role-based access controls limit jilix2 staff access to personal data to those who have a legitimate operational need. All internal access is logged and audited;
• Password Security: User passwords are stored using industry-standard cryptographic hashing algorithms. Plain-text passwords are never stored;
• Two-Factor Authentication: OTP-based verification is required for login from new devices and for security-sensitive account actions;
• Regular Security Audits: The jilix2 Platform undergoes periodic security assessments and penetration testing;
• Incident Response: jilix2 maintains a data breach incident response procedure. In the event of a notifiable personal data breach, jilix2 will notify the National Privacy Commission and affected data subjects within the timeframes required by RA 10173.

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13 Children's Privacy and the 21+ Requirement

The jilix2 Platform is strictly restricted to individuals aged twenty-one (21) years and above, as mandated by the PAGCOR regulatory framework for online gambling in the Philippines. jilix2 does not knowingly collect personal data from any person under the age of 21.

Age verification is conducted through mandatory KYC procedures during account registration. Where jilix2 subsequently discovers that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all personal data associated with that account will be deleted, and any wallet balance will be returned through the appropriate regulatory process.

Parents and guardians who believe that a person under 21 in their care has registered a jilix2 account without authorization are encouraged to contact jilix2 support immediately so that the account can be reviewed and closed.

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14 Third-Party Services and Links

The jilix2 Platform integrates with third-party services — including payment gateways, KYC verification providers, and game content delivery systems — that may process your data subject to their own privacy policies. jilix2 enters into data processing agreements with these providers to ensure compliance with Philippine data protection law, but is not responsible for the independent privacy practices of third-party platforms outside its direct control.

The jilix2 Platform does not contain links to third-party websites. Where internal navigation leads to a third-party payment interface (for example, completing a GCash payment), you will be subject to GCash's own privacy policy and terms during that transaction session.

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15 Updates to This Privacy Policy

jilix2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, regulatory guidance from the National Privacy Commission, or changes to the Platform's data processing activities. The "Last Updated" date at the top of this Policy indicates the most recent revision.

Material changes to this Policy will be communicated to registered jilix2 users via a notification on the Platform or to your registered contact details, with a minimum of fourteen (14) days' notice before the changes take effect, except where immediate changes are required by law.

Your continued use of the jilix2 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jilix2 protects your personal data.

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16 Contact, Data Protection Officer, and Complaints

For all privacy-related inquiries, data subject rights requests, or complaints regarding jilix2's processing of your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the jilix2 Platform. Please indicate in your opening message that your query is a data privacy request and it will be routed to the DPO team. Target response: within 2 hours initial acknowledgement.
• Email (Data Privacy Matters): [email protected] — include "Data Privacy Request" in your subject line. jilix2 targets a full response within fifteen (15) working days of receipt.
• Postal Address: Addressed to the Data Protection Officer, jilix2 Legal Department, at the registered business address on file with PAGCOR and the National Privacy Commission.

If you are not satisfied with jilix2's response to your data privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines at privacy.gov.ph (website address for reference only — not a clickable link).

This Privacy Policy was last reviewed and published on 1 January 2026. jilix2 reserves all rights and responsibilities not explicitly delegated herein.